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Frequently Asked Questions

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Event Services - Amenities

Business Center
A full-service Business Center is located on the first floor lobby of Festival Hall near Entrance 2. The Business Center is open to service you and your exhibitors and may be scheduled based on your show needs by contacting your Event Manager. Services include facsimile, professional quality black and white and color photocopying, computer rental, binding and a complete line of computer services. The Business Center also has shipping capabilities for FedEx and UPS.

Coat and Luggage Check
Coat check services are exclusively provided by Navy Pier Catering and may be structured as either a cash service (guests pay for their own coat check) or a hosted service (you pay for your guests' coat check). For cash service, a fee will apply to set up each coat check area. Details can be arranged through your Catering Manager.

Equipment Rental
Navy Pier maintains a limited inventory of chairs, tables, skirting, staging, and we will allocate equipment proportionately among simultaneous events. It is the client's responsibility to make arrangements from outside sources for any equipment that is not available from the facility.
    Meeting Rooms, Ballroom, Rooftop and Terraces
    Chairs, tables and risers may be provided for events in these locations. Please check your License Agreement for a list of included equipment. Additional equipment may be rented from Navy Pier at its then prevailing rates based on availability.

    Festival Hall A & B
    No equipment is provided for events in these locations. It is possible that we may have equipment available for rental. Please check with your Event Manager to determine whether this is the case during your event.
For specific rental needs, please contact your Event Manager.

Signage
We will provide you with event directional signage for inside and outside Navy Pier. The number of signs we provide varies from season to season. All signs provided by the client must be submitted for approval in advance to your Event Manager.

Your company logos and artwork may be incorporated into the sign design if it is received at least two (2) weeks in advance of your event. Logos should be formatted in the following files: TIFF (generic), EPS (generic), Adobe Photoshop, Adobe Illustrator, JPEG and Quarkxpress (for layout only).
 
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