| Facilities Regulations |
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Animals & Pets | Carpet Protection | Charitable Gaming | Cleaning Services Climate Control | Damages and Inspections | Decorations | Deliveries Exclusive Services | Floor Loads | Floor Plan | Insurance | Keys | Loading Docks Logo | Merchandising | Move-in and Move-out Dates | Tent Canopies Ticketsellers/Ticketed Events | Transportation | Videotaping |
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| Animals & Pets Animals are permitted to assist disabled persons requiring their services (i.e. seeing-eye dogs or dogs for the hearing impaired). All other animals may only enter the Complex with written permission from Complex Management. If permission is granted, the animal owner must contact the City of Chicago Animal Care & Control Office at (312) 747-1406 and be in compliance with all Federal, state and local laws and must carry all applicable licenses, permits and insurance and will also be required to sign wild animal disclaimer forms, if applicable. Carpet Protection It is each client's responsibility to ensure that permanent carpet is protected during move-in and move-out. Please insure that your Show Contractor is aware that a layer of visqueen, poly/plastic, plywood panels or masonite will be necessary over permanent carpet during move-in and move-out. Power driven vehicles such as forklifts and carts are not allowed in any carpeted or tiled areas in the Complex. Charitable Gaming Charitable gaming and bingo are permitted inside the Complex. If you are interested in hosting a gaming event, please submit a written request to your Event Manager. Once gaming has been approved for your event you must secure the appropriate license from the State of Illinois Department of Revenue. The contact information is as follows:
Office of Bingo and Charitable Games P.O. Box 19480 Springfield, Illinois 62794-94809 (217) 524-4164 (Telephone) (217) 785-2643 (facsimile) Cleaning Services Each client will receive a clean space at the time of scheduled move-in. Meeting Rooms, Lakeview Terrace, Rooftop, and the Grand Ballroom Navy Pier will be responsible for cleaning these areas during and after your event. Festival Hall Navy Pier will be responsible for the following:
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| Climate Control Air conditioning or heating is provided during event operating hours only. The air or heat will be turned on three hours prior to your event's start time to insure that your licensed space is sufficiently cooled or heated for the event hours. An exception to this policy is that Complex Management will provide sufficient heat during move-in or move-out to prevent freezing. If the logistical requirements of an event demand that specific temperatures be maintained during the periods other than event hours, we will provide air conditioning or heat at the then prevailing rate. Return to page top. Damages and Inspections Complex Management reserves the right to request a damage deposit for each event. To protect the Complex, we request that you work closely with your staff, contractors, attendees and exhibitors to make sure damages do not occur to the building. Your Event Manager will make a detailed inspection of your licensed space(s) before and after your event and will note any damage that is present both before and after. You or a designated representative must accompany the Event Manager during these inspections. If damage is found, then we will give you the option of paying for repairs or tendering the claim to your insurance company. Decorations Please follow the guidelines below for decorations. All decorations must be fire retardant or treated with fire retardant material.
Helium balloons are not allowed within the Complex. If there is unauthorized use of helium balloons, you will be charged $500 to retrieve and remove the balloons. Mylar balloons may not be used in any interior space due to interference with fire and smoke detection systems. Confetti Metallic confetti may not be used, however, fire retardant paper confetti is acceptable. Please note that additional clean-up charges may apply. Adhesives Tape, nails, hooks, tacks, screws or other similar items may not be affixed to any wall within your licensed space. Also, you may not hang any signs on painted walls in any part of the Complex. Stage Skirting No staples or tacks may be used to skirt the front of the Ballroom stage. Banners and Signs Permanent graphics, signs or displays may not be blocked in any manner, nor may temporary signs or decorations be attached to permanent building graphics. Exterior signs and banners may not be fastened to any Navy Pier buildings. All banners will require use of a decorator please consult with your Event Manager for more details. All signs hung by the event must be removed by the event, or you will incur an additional fee. We will not be responsible for banners that are left behind after the event is over. Stickers The use and distribution of stick-on decals, badges or similar items to any permanent surfaces are strictly prohibited. Deliveries 1) Show Management: We are unable to accept advance freight shipments for exhibitors or show management. Freight may be consigned to the official show contractor or the exhibitor's show contractor in advance of an event or it may be delivered directly to the show contractor at Navy Pier on move-in days. 2) Exhibitor Deliveries: Deliveries may be made directly to your licensed space during move-in or event days.
Deliveries may be made at the freight door located on the North side of the Ballroom. This is a loading area only, and vehicles may not park or remain in the loading areas. All vehicles must be relocated to the garage or another location approved by your Event Manager. Lakeview Terrace Depending on the show activity in the Complex, your Event Manager will assign a load in location. Festival Hall All deliveries made through the Complex loading dock must be unloaded by your show contractor, including privately owned vehicles. If you wish to hand carry your items, you may park in the garage and transport them to your exhibit space. The following are services provided exclusively by Navy Pier or its designated agents or representatives:
Business Center Coat Check Food and Beverage Medical services (first aid and ambulance) Novelties Souvenirs Sundries Ticketsellers Tobacco Products Utilities (electrical, plumbing and communications, including internet services) Valet Parking Vending Machines |
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| Floor Loads The following are maximum floor loads for each space:
Floor Plan Trade and consumer shows taking place in Festival Hall, Lakeview Terrace, or the Grand Ballroom areas of the complex are required to submit floor plans for Fire Marshall approval. Please submit the following: (1) Before selling space to exhibitors or six (6) months prior to your event, submit four (4) copies of a scaled floor plan for Fire Marshall approval. The Fire Marshall will keep two (2) copies and one (1) copy will be returned to you with any necessary changes noted. Floor plans must include the following information:
Return to page top. Insurance Certificate(s) of insurance with the following coverage is required as part of your License agreement. All events using Halls A or B, Terraces A or B, meeting rooms, Lakeview Terrace, Rooftop tent or the Grand Ballroom must meet the four (4) insurance requirements below. Please see your license agreement for a more complete description. Please submit certificate of insurance evidencing the following insurance coverage to your Event Manager at least 60 days prior to your event:
2. Motor Vehicle Liability insurance coverage for hired and non-owned automobiles in your name covering all vehicles used in connection with your operations at the Navy Pier facility with limits of not less than: $1 million combined single limits for bodily injury and property damage per occurrence. 3. Workers' Compensation insurance with statutory benefits and Employer's Liability Insurance in your name containing a waiver of subrogation in favor of the Authority executed by the insurance company with limits of not less than:
b. $500,000 aggregate by disease. 4. Additional Requirement — Your insurance policies must be from companies having a rating of A- or better (with a class rating of "VII" or better) as listed in the most recent edition of Best's Insurance Reports published by A.M. Best Company and adequate to fully protect the Authority from and against any and all claims, demands, actions, liabilities, damages, losses, costs and expenses covered by your insurance policies. |
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| Keys All requests for keys should be directed to your Event Manager and will be issued upon request. Please return all keys to your Event Manager before vacating the Complex. You will be charged a $250 re-coring fee per door if any keys are not returned. If you wish to re-core a room during your event, a $75 per door charge will be incurred. This charge includes the cost of the materials and the labor to re-core the door. Return to page top. Loading Docks The Complex has ten (10) loading docks and one (1) drive-on access ramp to the show floor. The following regulates the use of the docks:
Complex Management schedules all dock areas. If there are (2) or more events requiring loading dock access, they will work with you and your show contractor to provide a mutually agreeable dock utilization schedule. No Parking Unauthorized vehicles on the loading dock will be removed at the owner's expense. Use of the Navy Pier logo is exclusively reserved for Navy Pier Sponsors. However, You may use the name "Navy Pier" to describe geographic location of your event. For example, "The XYZ event taking place at Navy Pier". The "Navy Pier's XYZ Event" is not acceptable. Merchandising Navy Pier® retains all rights to the sale of Navy PierŪ and Chicago merchandise and souvenirs within the Complex. You may sell items closely related to the purpose of your event within the four walls of your licensed space only. Return to page top. Move-in and Move-out Dates If you require additional move-in or move-out dates for your event, please contact your assigned Sales Manager to check availability and pricing. Requests for an early move-in or late move-out should also be done in writing and sent to both your Sales Manager and Event Manager. Tent Canopies If you are planning on installing a tent or canopy for an event in the Complex, it must be approved in advance. Please submit your request for a tent or canopy in writing a minimum of thirty (30) days prior to your event along with a floorplan or diagram. Note: City permits may be applicable. Ticketsellers / Ticketed Events If your event is open to the public and tickets will be sold, Navy Pier Ticketsellers retain the exclusive rights to sell all on-site tickets. We will retain and control the pre-sold and on-site ticket sales to secure payment of all amounts owed to us. We will then either issue a check to you for the excess sales or will issue a bill to you if your charges exceed the amount collected from ticket sales. Please contact your Event Manager for Ticketseller hourly rates and to schedule the appropriate number of ticketsellers. Transportation Bus Staging Buses may be staged at the Kinzie Street lot located at 631 West Kinzie Street, Chicago, Illinois. Your Event Manager will provide directions. Please call 1-800-625-7759 for more information. Videotaping Videotaping is performed by IBEW Local 1220, Broadcast Engineers. For more information please contact your Event Manager. Return to page top. |