Facilities Regulations

Animals & Pets | Carpet Protection | Charitable Gaming | Cleaning Services
Climate Control | Damages and Inspections | Decorations | Deliveries
Exclusive Services | Floor Loads | Floor Plan | Insurance | Keys | Loading Docks
Logo | Merchandising | Move-in and Move-out Dates | Tent Canopies
Ticketsellers/Ticketed Events | Transportation | Videotaping

Animals & Pets
Animals are permitted to assist disabled persons requiring their services (i.e. seeing-eye dogs or dogs for the hearing impaired). All other animals may only enter the Complex with written permission from Complex Management. If permission is granted, the animal owner must contact the City of Chicago Animal Care & Control Office at (312) 747-1406 and be in compliance with all Federal, state and local laws and must carry all applicable licenses, permits and insurance and will also be required to sign wild animal disclaimer forms, if applicable.

Carpet Protection
It is each client's responsibility to ensure that permanent carpet is protected during move-in and move-out. Please insure that your Show Contractor is aware that a layer of visqueen, poly/plastic, plywood panels or masonite will be necessary over permanent carpet during move-in and move-out.

Power driven vehicles such as forklifts and carts are not allowed in any carpeted or tiled areas in the Complex.

Charitable Gaming
Charitable gaming and bingo are permitted inside the Complex. If you are interested in hosting a gaming event, please submit a written request to your Event Manager. Once gaming has been approved for your event you must secure the appropriate license from the State of Illinois Department of Revenue. The contact information is as follows:
    Illinois Department of Revenue
    Office of Bingo and Charitable Games
    P.O. Box 19480
    Springfield, Illinois 62794-94809
    (217) 524-4164 (Telephone)
    (217) 785-2643 (facsimile)
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Cleaning Services
Each client will receive a clean space at the time of scheduled move-in.

Meeting Rooms, Lakeview Terrace, Rooftop, and the Grand Ballroom
Navy Pier will be responsible for cleaning these areas during and after your event.

Festival Hall
Navy Pier will be responsible for the following:
  • Cleaning of all restrooms, meeting rooms, lobbies and meeting level public space, excluding the registration areas, show offices, or any surface carpeted by the client.
  • Providing solid waste disposal service, trash cans, trash compactors and open-top dumpsters.
  • Coordinating pulls of solid waste compaction and open-top equipment with a disposal service company.
  • Providing (1) complimentary pull of either a compactor or open-top dumpster. Additional dumpsters, packer trucks, or additional trash hauls will be billed at the prevailing rates. You are allowed to hire your own refuse removal contractor for excessive refuse.
The client will be responsible for the following:
  • Cleaning of the Exhibit Hall, Registration areas, show offices and any area occupied by Show Management in the Complex during your license period.
  • Post-show cleaning, including tape removal and cleaning of the North Service corridor, loading dock, truck bays and compactor area.
Climate Control
Air conditioning or heating is provided during event operating hours only. The air or heat will be turned on three hours prior to your event's start time to insure that your licensed space is sufficiently cooled or heated for the event hours. An exception to this policy is that Complex Management will provide sufficient heat during move-in or move-out to prevent freezing.

If the logistical requirements of an event demand that specific temperatures be maintained during the periods other than event hours, we will provide air conditioning or heat at the then prevailing rate.

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Damages and Inspections
Complex Management reserves the right to request a damage deposit for each event. To protect the Complex, we request that you work closely with your staff, contractors, attendees and exhibitors to make sure damages do not occur to the building.

Your Event Manager will make a detailed inspection of your licensed space(s) before and after your event and will note any damage that is present both before and after. You or a designated representative must accompany the Event Manager during these inspections. If damage is found, then we will give you the option of paying for repairs or tendering the claim to your insurance company.

Decorations
Please follow the guidelines below for decorations. All decorations must be fire retardant or treated with fire retardant material.
    Balloons
    Helium balloons are not allowed within the Complex. If there is unauthorized use of helium balloons, you will be charged $500 to retrieve and remove the balloons. Mylar balloons may not be used in any interior space due to interference with fire and smoke detection systems.

    Confetti
    Metallic confetti may not be used, however, fire retardant paper confetti is acceptable. Please note that additional clean-up charges may apply.

    Adhesives
    Tape, nails, hooks, tacks, screws or other similar items may not be affixed to any wall within your licensed space. Also, you may not hang any signs on painted walls in any part of the Complex.

    Stage Skirting
    No staples or tacks may be used to skirt the front of the Ballroom stage.

    Banners and Signs
    Permanent graphics, signs or displays may not be blocked in any manner, nor may temporary signs or decorations be attached to permanent building graphics. Exterior signs and banners may not be fastened to any Navy Pier buildings. All banners will require use of a decorator please consult with your Event Manager for more details. All signs hung by the event must be removed by the event, or you will incur an additional fee. We will not be responsible for banners that are left behind after the event is over.

    Stickers
    The use and distribution of stick-on decals, badges or similar items to any permanent surfaces are strictly prohibited.
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Deliveries
1) Show Management: We are unable to accept advance freight shipments for exhibitors or show management. Freight may be consigned to the official show contractor or the exhibitor's show contractor in advance of an event or it may be delivered directly to the show contractor at Navy Pier on move-in days.

2) Exhibitor Deliveries: Deliveries may be made directly to your licensed space during move-in or event days.
    Ballroom
    Deliveries may be made at the freight door located on the North side of the Ballroom. This is a loading area only, and vehicles may not park or remain in the loading areas. All vehicles must be relocated to the garage or another location approved by your Event Manager.

    Lakeview Terrace
    Depending on the show activity in the Complex, your Event Manager will assign a load in location.

    Festival Hall
    All deliveries made through the Complex loading dock must be unloaded by your show contractor, including privately owned vehicles. If you wish to hand carry your items, you may park in the garage and transport them to your exhibit space.
Exclusive Services
The following are services provided exclusively by Navy Pier or its designated agents or representatives:
    Baggage Check
    Business Center
    Coat Check
    Food and Beverage
    Medical services (first aid and ambulance)
    Novelties
    Souvenirs
    Sundries
    Ticketsellers
    Tobacco Products
    Utilities (electrical, plumbing and communications, including internet services)
    Valet Parking
    Vending Machines
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Floor Loads
The following are maximum floor loads for each space:

  Festival Hall A & B
Lobbies & Terraces
Meeting Rooms
Grand Ballroom
250 psf (each)
100 psf (each)
100 psf (each)
100 psf (each)
Each client is responsible for insuring that it is not exceeding these weight loads. Navy Pier Management reserves the right to require appropriate documentation from a licensed and certified structural engineer as to your proposed floor loading, which is to be provided at your cost.

Floor Plan
Trade and consumer shows taking place in Festival Hall, Lakeview Terrace, or the Grand Ballroom areas of the complex are required to submit floor plans for Fire Marshall approval. Please submit the following:

(1) Before selling space to exhibitors or six (6) months prior to your event, submit four (4) copies of a scaled floor plan for Fire Marshall approval. The Fire Marshall will keep two (2) copies and one (1) copy will be returned to you with any necessary changes noted. Floor plans must include the following information:
  • Name of the event and show contractor name
  • Show dates
  • Original date of drawing and the scale
  • Perimeter walls and adjacent rooms with all exits and doors noted
  • Fire emergency devices
  • Width of aisles
  • Utility ports (Ports should be lined up with booths)
  • Public and non-leased areas (e.g. registration, and lounges.)
(2) Six (6) 1/16" scale floor plans are to be submitted at least thirty (30) days prior to your event. Your final submission will be distributed to various operational departments to prepare for your event. A final inspection by the Fire Marshall will take place on the site.

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Insurance
Certificate(s) of insurance with the following coverage is required as part of your License agreement. All events using Halls A or B, Terraces A or B, meeting rooms, Lakeview Terrace, Rooftop tent or the Grand Ballroom must meet the four (4) insurance requirements below. Please see your license agreement for a more complete description. Please submit certificate of insurance evidencing the following insurance coverage to your Event Manager at least 60 days prior to your event:
    1. Commercial General Liability insurance naming the "Metropolitan Pier and Exposition Authority" and its board members, officers, agents and employees as an additional insured, containing a waiver of subrogation in favor of the Authority and having a severability of interest and endorsement and including, but not limited to, coverage for personal and advertising injury and contractual liability with limits of not less than $1 million combined single limits for bodily injury and property damage per occurrence.

    2. Motor Vehicle Liability insurance coverage for hired and non-owned automobiles in your name covering all vehicles used in connection with your operations at the Navy Pier facility with limits of not less than: $1 million combined single limits for bodily injury and property damage per occurrence.

    3. Workers' Compensation insurance with statutory benefits and Employer's Liability Insurance in your name containing a waiver of subrogation in favor of the Authority executed by the insurance company with limits of not less than:
      a. $500,000 per accident, per employee by disease; and
      b. $500,000 aggregate by disease.

    4. Additional Requirement — Your insurance policies must be from companies having a rating of A- or better (with a class rating of "VII" or better) as listed in the most recent edition of Best's Insurance Reports published by A.M. Best Company and adequate to fully protect the Authority from and against any and all claims, demands, actions, liabilities, damages, losses, costs and expenses covered by your insurance policies.
Keys
All requests for keys should be directed to your Event Manager and will be issued upon request. Please return all keys to your Event Manager before vacating the Complex. You will be charged a $250 re-coring fee per door if any keys are not returned. If you wish to re-core a room during your event, a $75 per door charge will be incurred. This charge includes the cost of the materials and the labor to re-core the door.

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Loading Docks
The Complex has ten (10) loading docks and one (1) drive-on access ramp to the show floor. The following regulates the use of the docks:
    Scheduling of Docks
    Complex Management schedules all dock areas. If there are (2) or more events requiring loading dock access, they will work with you and your show contractor to provide a mutually agreeable dock utilization schedule.
    No Parking
    Unauthorized vehicles on the loading dock will be removed at the owner's expense.
Logo
Use of the Navy Pier logo is exclusively reserved for Navy Pier Sponsors. However, You may use the name "Navy Pier" to describe geographic location of your event. For example, "The XYZ event taking place at Navy Pier". The "Navy Pier's XYZ Event" is not acceptable.

Merchandising
Navy Pier® retains all rights to the sale of Navy PierŪ and Chicago merchandise and souvenirs within the Complex. You may sell items closely related to the purpose of your event within the four walls of your licensed space only.

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Move-in and Move-out Dates
If you require additional move-in or move-out dates for your event, please contact your assigned Sales Manager to check availability and pricing. Requests for an early move-in or late move-out should also be done in writing and sent to both your Sales Manager and Event Manager.

Tent Canopies
If you are planning on installing a tent or canopy for an event in the Complex, it must be approved in advance. Please submit your request for a tent or canopy in writing a minimum of thirty (30) days prior to your event along with a floorplan or diagram. Note: City permits may be applicable.

Ticketsellers / Ticketed Events
If your event is open to the public and tickets will be sold, Navy Pier Ticketsellers retain the exclusive rights to sell all on-site tickets. We will retain and control the pre-sold and on-site ticket sales to secure payment of all amounts owed to us. We will then either issue a check to you for the excess sales or will issue a bill to you if your charges exceed the amount collected from ticket sales. Please contact your Event Manager for Ticketseller hourly rates and to schedule the appropriate number of ticketsellers.

Transportation
Bus Staging
Buses may be staged at the Kinzie Street lot located at 631 West Kinzie Street, Chicago, Illinois. Your Event Manager will provide directions. Please call 1-800-625-7759 for more information.

Videotaping
Videotaping is performed by IBEW Local 1220, Broadcast Engineers. For more information please contact your Event Manager.

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