Our guest services staff is here to assist you with general inquiries about Navy Pier and nearby attractions. The guest services desk is located at the front of Navy Pier between Giordano’s and Bubba Gump Shrimp Co. Additional guest services kiosks are located near Jimmy Buffet’s Margaritaville/West Garage Parking Door 1 and near West Garage Parking Door 5. Guest Service staff can be identified by a navy blue shirt and khakis. You may speak with a Guest Services staff members during operating hours by calling 1-312-595-PIER (7437). Our hotline number is accessible during operating hours at 1-312-595-5155.
The Guest Services Desk is staffed from:
Sun – Thurs: 10am – 10pm
Fri & Sat: 10am – Midnight
Just follow these simple steps:
1. Download the ROCKBOT app and select Navy Pier to see the music playing.
2. Request a song from Navy Pier’s soundtrack.
3. Vote on the playlist to determine what order the songs are played
For more information on ROCKBOT, click here.
Where are the closest restrooms?
Where can I get a cab?
Where can I purchase Centennial wheel tickets?
What types of restaurants are located on Navy Pier?
Navy Pier offers a variety of sit-down restaurants and a food court to satisfy any palate. View a listing of all restaurants at Navy Pier.
What’s there to do nearby Navy Pier?